Client Profiling & CRM Strategies

It is increasingly recognised that Emotional Assets make up a significant portion of wealthy individuals’ overall wealth. Furthermore, wealthy clients have a real passion for these Emotional Assets and align themselves with Private Banks and Bankers who share that passion and can offer services to them in this area.


EAMR’s Client Relationship Management and Profiling Platform allows wealth managers to address the following questions :

Does our client profiling system address the growing importance of Emotional Assets to our clients ?

Are our relationship managers adequately trained to spot the opportunities that Emotional Assets can provide ?

Is our marketing, branding and segmentation strategy geared towards creating a unique brand within our target markets and building an affinity-driven community of clients around Emotional Assets ?

As a Private Bank, are we clearly aligned with our clients’ interests and passions through sponsorship and cultural events centred around Emotional Assets ?


As a specialist research and consultancy covering this unique and important sector, EAMR can help in formulating your brand and client segmentation strategy. This is particularly important today as clients find it increasingly difficult to differentiate between one wealth manager and another.


If you are interested in finding out more about our Client Profiling and CRM Strategies, please contact us at: This e-mail address is being protected from spambots. You need JavaScript enabled to view it


Contemporary chair
Although there has historically been a demand for Emotional Assets that exceeds supply, causing substantial increases in value, there is no guarantee that this will be the case in the future. Demand for Emotional Assets of a particular area, sector or category may be affected by regional or world trends and tastes.
 


© Emotional Assets Mgmt. & Research 2009